Organization email address and phone number are not linking for employee/employer contact relationship

When an organization and individual have an employee/employer relationship the individual can be set as a contact and link the organization’s address, phone number, and email to the individual’s record. When updating the organization’s address the change is reflected on the individual’s contact information. Attempting to update the organization’s phone or email does not reflect for the individual.
Phone numbers and emails do not update because there is no logic built in to share edit addresses like there is with addresses.

Steps to Duplicate

1. Create a new Organization with an address, phone number, and email.
2. Create a new individual relationship, set the organization as the employer and the individual as the employee.
3. On the Employment and contact information tab mark the individual as a contact. Note the address, phone number, and email are shared with the individual.
4. On the organization’s record update the address, phone number, and email.
5. Navigate to the constituent record, note that only the address was updated.


 Blackbaud CRM

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