How to force a password reset for all users- CRM hosted environment

You are a hosted client and would like a way to force expire all users passwords, so they have to change them in order to log into CRM. 
Contact support and reference this article.

Our hosting team will mark users as "force reset upon next login"

When users attempt to login they will see the following:
User-added image

They will then have to navigate to the following URL

After logging in here with the current username and password they will see the following:
User-added image


They will be able to change their password here and log into CRM.  **Please note** after changing your password we highly recommend clearing the cache to your browser and closing/re-opening completely.


 

Environment

 Blackbaud CRM
 4.0
 4.0.160.0

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