To view your Organizations tickets, navigate to:
  1. Case Central
  2. Click Organization Tickets
  3. Search for the title of the Ticket, or at the bottom there are page numbers, click the Page number to advance the pages to locate the Ticket  in question
Note: You can click the Tickets I'm CC'd on to see any tickets that may have not been open or started by you, but that you have been added to by being CC'd