How you unpost a deposit when it was posted and locked?

Users my find that they need to un-post a deposit when it was posted in error and additional payments need to be linked.
Once a deposit is posted and locked, the application does not have a way of unposting (unlocking) the deposit.
It may be possible to add this functionality via a customization.  If this is something you are interested in, please follow-up with your Account Executive for more information. 


 

Steps to Duplicate

1) Navigate to the Treasury functional area
2) Select a deposit that is lock and posted
3) Notice that you do not have the option to unlock the deposit.

Environment

 Blackbaud CRM
 4.0.157.0

Was this article helpful?