Note: As of July 9, 2018, Blackbaud’s School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks—constituent navigation for most parents, students, faculty, and alumni will remain the same.
We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
You may be receiving a Frobidden 403 error when viewing a page that states:
You have tried to access a page that is either unavailable or forbidden.
The most likely causes of this message are:
- You may be trying to access a page during our maintenance window. See below for more details and a link to our status page.
- There is some other application or server issue causing preventing your browser from communicating with one of our servers. These are typically temporary.
Please wait a few minutes and try reloading the page.