Error: Bank register is currently out of balance with the statement by $0.00 - when selecting 'Reconcile Now'

When reconciling the bank, a user may receive, Error: Bank register is currently out of balance with the statement by $0.00. A user has the option to 'Return to bank reconciliation' or 'Create an adjustment of $0.00 to balance the bank register ignoring the cash account. 
This error may result when there is an out of balance which is a smaller number than the 'number of digits after the decimal' set up in General Ledger.

1. After the error appears, click the radio button next to 'Return to bank reconciliation' and then select 'OK'
2. Click 'Reconcile Later'
3. Switch over to General Ledger module
4. Select Configuration
5. Select General
6. Increase the 'Number of digits after the decimal' to 4 since that is the maximum decimals allowed
7. Go back into Accounts Payable 
8. Select Banks and click 'Reconcile this account'
9. Now, when looking at the bottom of the reconciliation screen, there could be an out of balance that is not $0.00.. For example: $0.0050
10. To resolve, search through the register for the transaction causing the out of balance or create an adjustment for that exact amount.

Steps to Duplicate

1. Go into Banks and under 'Cash Management Tasks', select 'Reconcile this account'
2. Mark all the transactions that need to be cleared
3. At the bottom of the window, it shows 'Out of balance by: $0.00'
4. Select 'Reconcile Now'
5. A window appears, asking: 'Do you want to Reconcile Now?', select 'Yes'
6. Error: Bank register is currently out of balance with the statement by $0.00. User has the option to 'Return to bank reconciliation' or 'Create an adjustment of $0.00 to balance the bank register ignoring the cash account. 

 

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