There are a steps that we will want to take to ensure that we are searching correctly:
  1. Confirm that the filters for your search include the correct type of constituents
    1. From Constituents, Select constituent search
    2. Select Show advanced search options, Ensure you are searching on the correct constituent types
  2. Copy and Paste the Constituent Name directly from the record into the Search screen
    1. From the Constituents record, Copy and paste the constituent name into the constituent search screen
    2. See that when copying and pasting the constituent name, Results appear
    3. From the Constituents record,  Navigate to the personal Info tab, Select Edit next to Personal Information
    4. Ensure that there are no extra spaces in the name