Error: The Conversion to Version 7.94 has failed (Update ID 370) - when updating from Raiser's Edge 7.93 to 7.95

User may see the following error message when logging into The Raiser's Edge for the first time after updating from version 7.93 to version 7.95:

The conversion to version 7.94 has failed (Update ID: 370). Please report the following error:
General ODBC Error:[Microsoft][ODBC SQL Server Driver][SQL Server]Cannot insert the value NULL into column 'CONSTIT_ID', table '[database name].dbo.PHONES'; column does not allow nulls. UPDATE fails.
Native Error: 515
[Microsoft][ODBC SQL Server Driver][SQL Server]The statement has been terminated.
Native error:3621
 
We are currently evaluating this issue, and will update this article when we have more information. If you are experiencing this issue, click Chat with Support, reference this article, and provide the following information so we can assist you:
  • Can you log into a backup on a previous version?
  • What version are you upgrading from?

Steps to Duplicate

After updating:

1. Launch the Raiser's Edge application.
2. Enter username and password.
3. Click the right-facing error to log in. Error message occurs.

Environment

 Windows Server 2012 R2
 SQL Server 2014
 Raiser's Edge
 7.93

Was this article helpful?