Member event information custom text does not display in Shopping Cart

Scheduled Program member-only events have a custom text field for Member Event Info in the shopping cart. However, after updating and saving the text, it doesn't seem to actually appear anywhere in the cart.


In the cart:

If this occurs, chat with support with the following information so that Support can work with product engineers to resolve the issue:   
  • The exact steps to duplicate the issue (click by click).
  • This article number.

Steps to Duplicate

  1. Go to Web > Manage Program Forms
  2. Expand a row for a member-only event
  3. Click Options
  4. Change the custom text for "Member Event Information" field at the bottom
  5. Save
  6. Open the URL for the web form
  7. As a valid member, add some tickets to your cart
  8. On the shopping cart page, note the custom text does not display anywhere


 Altru Arts & Cultural

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