Deleted Payment Reversal Is Duplicated for DR/CR Entries And Shows as Not Yet Posted and Posted in General Ledger

When running a general ledger report, users  may see duplicate revering entries for a deleted payment. The first set of the reversing entries may show as not yet posted and another set of reversing entries show as posted for the same payment.
We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

1. In Student billing (or Accounts Receivable ) open the payment record.

2. Click GL Distribution >  Click Dr/Cr entries > View Entries 

3. Duplicate reversing entries for the same amount may appear for the payment. The first set of entries are not yet posted while the second set is posted.


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