An error occurred before executing the process ‘Data Mart Stat ETL Refresh Job Business Process’: Job finished with outcome 0 – Failed.

The Data warehouse is a database that is refreshed from the CRM transactional database.  The ETL refresh process accomplishes this.  The ETL refresh failed with the following error:

An error occurred before executing the process ‘Data Mart Stat ETL Refresh Job Business Process’: Job finished with outcome 0 – Failed
Resolve with v4.0 SP 7, which the release notes details are included below for your reference:

This fix improves the way smart field data is stored in the Blackbaud Data Warehouse in order to prevent failures during the ETL refresh process.

Additionally, if you are on an earlier version of CRM, the following workaround is available until you are able to upgrade to SP 7:

Re-deploy the Data Warehouse and remove the OLAP Cube (do not include this with the new install/deployment).

Steps to Duplicate

  1. Go to Administration functional area
  2. Select Data warehouses
  3. Select the data warehouse from the list
  4. Start ETL refresh
  5. Observer error
Error available in the ETL Refresh status log:

Error: 2015-11-25 05:46:47.53
   Code: 0x00000000
   Source: Insert into Fact
   Description: Arithmetic overflow error converting IDENTITY to data type int.
End Error
Error: 2015-11-25 05:46:47.54
   Code: 0xC002F210
   Source: Insert into Fact Execute SQL Task
   Description: Executing the query "declare @COUNTS table([INSERTED] int);
insert int..." failed with the following error: "Arithmetic overflow occurred.". Possible failure reasons: Problems with the query, "ResultSet" property not set correctly, parameters not set correctly, or connection not established correctly.
End Error

Environment

 Blackbaud CRM
 3.0
 4.0
 SP 7

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