When installing a patch for the Financial Edge, the Raiser's Edge, or the Education Edge you may receive the following error despite there being sufficient free space on the hard drive:
There is not enough space on drive [PATH] to extract this package
This issue is not a Blackbaud specific issue but is due to a Microsoft bug documented in Microsoft article ID 301913. To resolve this problem, either add or subtract files to or from the drive until the free space remaining is not a multiple of 4 GB and then attempt to install the patch again.
Note: We provide links to third-party websites in an effort to help you resolve your issue. We are not responsible for the information on third-party websites, and we cannot assist with implementing resolutions from these websites.