Why won't the Name Format Tool go away after I complete all five steps?

Upon completing the final step of the Make Name Formats Work For You tool, the tile on the dashboard shows checkmarks for all five steps but the name format tool still shows on the dashboard.
After completing the steps, the Make Name Format Tools Work for you tool will stay on your dashboard for 2-3 business days, at which time our systems will remove it completely from your dashboard. If you continue to see the Name Format tiles, please clear your cache; the steps to clear your cache can be found at How do I clear my browser's cache? I'm having trouble using eTapestry.



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