Violation of PK_Email_Stats primary key as a status in the history of the CMS Updates Statistics Businss Process

The CMS Update Statistics Business Process is used to update email statistics.  Sometimes, it will display the error from the title of this solution.  

 

CMS Update Statistics Business Process updates email statistics used to display email statistics, such as send and opened info, to the user.  
 
There will be no data loss if this procedure experiences any kind of isolated, non-recurring exception. In the next successful run, it will again go through all the data from those tables and update accordingly.  The only time when this type of occurrence should be investigated further would be scenarios where the same exception occurs in repeating fashion and is not able to run successfully after multiple repeated failures of the same type. 

Environment

 Blackbaud Internet Solutions
 4.0

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.