The email that the participant received is likely the Sample Solicitation to Forward autoresponder. This AR is intended to give the participant some sample language that they can use to forward in order to solicit donations. It is similar to the suggested messages that they have in the participant center, but this is somewhat of a shortcut that new registrants can use to immediately start fundraising. To edit this autoresponder, follow the steps below.
  1. Navigate to Fundraising > select TeamRaiser
  2. Find your TeamRaiser and click Edit
  3. Click Manage Autoresponders on the left panel
  4. You should see "Sample Solicitation to Forward" and you can edit/disable it from this page