First, we'll create the User Defined Field
  1. Click Management
  2. Select User-Defined Fields under Database Configuration
  3. Select the Category you want to save this new User-Defined Field in
  4. Select New Defined Field
  5. Name the Field Ticket Holder Name
  6. Select Text as your Data Type
  7. Click Next
  8. Select Transactions as your field application (do not check off any other boxes)
  9. Click Next
  10. Do not mark any of these options
  11. Click Next
  12. Select Text Box as your Display Type
  13. Click Save and Finish
Repeat these steps to create fields for any additional contact information you'd like to capture

Then, we'll add this field to the Cart item
  1. Click Management
  2. Click eStore (Cart)
  3. Click the category where you store the item
  4. Click the item name
  5. Click Step 4, Defined Field Options
  6. Below the Add Question heading, select the Ticket Holder Name field from the Field Name drop down menu
  7. Enter the Display Text; this is the text that purchasers will see when they complete their Cart transaction
  8. Mark the Required box if you'd like to require that purchasers complete this field
  9. Click Add
  10. Repeat steps 6-8 for any additional fields you'd like to add
  11. Click Save and View Category
When one person purchases tickets on behalf of a group the transaction will be stored on the purchaser's account, but the ticket holder's name will be listed in the User Defined Fields section of the transaction.