Error: Deployment and application do not have matching security zones- when installing Online Express on a Terminal Server

When trying to install Online Express on a terminal server the user is presented with the Error: Blackbaud.OnlineExpress.Updater has stopped working.  Upon looking at the problem details the error presents as: System.Deployment.Application.InvalidDeploymentException (Zone)  Deployment and application do not have matching security zones. Source: System.Deployment.  
The Raiser's Edge Versions after 7.93 require at least .NET 2.0 Framework per the latest system requirements.  .NET Framework 2.0 is already installed on newer Microsoft operating systems as part of .NET Framework 3.5 but is disabled by default.

To resolve this issue, enable .NET Framework 3.5 following the instructions below based upon the operating system you are using: Note: We provide links to third-party websites in an effort to help you resolve your issue. We are not responsible for the information on third-party websites, and we cannot assist with implementing resolutions from these websites.

Environment

Steps to Duplicate

1.  Navigate to https://bbox.blackbaudhosting.com/webforms/service/bbox-plugin on the Terminal Server
2.  Click Install Online Express for The Raiser's Edge
3.  Receive the error: Error: Blackbaud.OnlineExpress.Updater has stopped working.
4.  Select to View problem details
5.  See the extended error message

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.