When trying to install Online Express on a terminal server the user is presented with the Error: Blackbaud.OnlineExpress.Updater has stopped working. Upon looking at the problem details the error presents as: System.Deployment.Application.InvalidDeploymentException (Zone) Deployment and application do not have matching security zones. Source: System.Deployment.
The Raiser's Edge Versions after 7.93 require at least .NET 2.0 Framework per the latest system requirements. .NET Framework 2.0 is already installed on newer Microsoft operating systems as part of .NET Framework 3.5 but is disabled by default.
To resolve this issue, enable .NET Framework 3.5 following the instructions below based upon the operating system you are using:
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Steps to Duplicate
1. Navigate to https://bbox.blackbaudhosting.com/webforms/service/bbox-plugin on the Terminal Server 2. Click Install Online Express for The Raiser's Edge 3. Receive the error: Error: Blackbaud.OnlineExpress.Updater has stopped working. 4. Select to View problem details 5. See the extended error message