Step 1: Ensure that the browser you are using to run and export the report is compatible with Sphere: What is the recommended internet browser for Blackbaud Sphere?
- If you are using Windows 10: Is Blackbaud Sphere compatible with Microsoft Edge on Windows 10
- Open Excel
- Navigate to File > Options > Trust Center > Trust Center Settings
- Select Protected View
- Unmark Enable Protected View for files originating from the Internet
- Click OK
- Excel opening blank when you double-click a file icon or file name.
- Microsoft Excel opens saved Excel file as blank workbook