I would like to update our Developement site to match our LIVE site. How can I accomplish this request?
A request to refresh your Development site now includes migrating your Dev site to an LOT site, or Luminate Online Training site. The LOT site has the same capabilities of a Dev site, and allows for faster, more streamlined site refreshes in the future.
Migrating your Dev site to an LOT site will change and update the domain in the URLs used in your Dev site, but will not have any impact on current site functionality, meaning that all of the URLs in your site will be updated through this migration. In addition, your Dev site will be deleted three months after the migration is completed, as your LOT site is now your fully functioning, non-live site.
To request a site refresh, please contact Support and provide this article number. Please note that we recommend submitting this request one month prior, at minimum, to your desired completion date. Please also note that site refreshes take at least one week to complete once started.