Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
An error has occurred while processing your request. When referencing this error please use ERROR ID: be53ce6c-0114-409e-ac62-4f4e995fa8fa
Note: Error ID will be different each time.
If you are receiving this error, this may be happening because the Alumni role is not active. In order to graduate students, this role will need to be activated. To activate the alumni role, navigate to:
Core > Users/Access > Profile
Mark the Active checkbox
Save & Exit
You can then go back to Manage Student Enrollments and successfully graduate the students.