Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
When I try to import, or add an image, I am getting the following error: Before you can upload your import file, you will need to fix the following error:
Unable to create directory wp-content/blogs.dir/###files/2016/07. Is its parent directory writable by the server?
There is a setting behind the scenes that Hosting will need to change in order for the process to be resolved. Contact Support by: How do I contact Blackbaud K-12 Support? and we will generate the ticket and have Hosting correct the issue. Once the issue is corrected we will notify you via the ticket.