- Ensure that The Education Edge patch and WebServices are the latest version.
- Verify onCampus is enabled in Education Edge WebServices
- Check to make sure the Whipple Hill Clocks and the Faweb/NetClassroom server clocks are within 15 seconds of each other. (This issue is scheduled to be resolved in EE Patch 14)
- Ensure that the permissions for Web Services are setup as correctly. Here
Connect and collaborate with fellow Blackbaud users.