When accessing the files gallery in firefox, the JavaScript files do not display.

Article Number: 103388

Products:

Blackbaud_CRM

This report occurred due to an implementation using the TLS 1.0 protocol. We suggest using the latest TLS protocol. Blackbaud support is unable to assist with implementing network-layer components, and we suggest engaging your appliance vendor or a networking professional for further assistance (if needed).

Steps to Duplicate

1.Open BBIS in FireFox.

2. Navigate to Site Explorer.

3. Select the drop down menu.

4. Click files.

5. Select the JS folder.

6. Notice the files do not appear. They do appear when using Chrome or IE.

Environment

Affected Product Blackbaud CRM

Affected Version 4.0

Product and Version Notes 4.0.163.0

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