Note: As of July 9, 2018, Blackbaud’s School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks—constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
I have rolled over my year and promoted my Students, why are Grade Levels not updating in Connect 5?
Connect 5 does not sync grade levels, only emergency contact information. The grade levels will need to edited manually through Connect 5, or a Full Sync can be performed to update the information.