- Does this behavior occur when logged into NXT on any web browser?
- Does this behavior occur for multiple NXT accounts?
- Does this behavior occur on multiple computers in your organization's network?
- Does this occur on a computer/device outside of your organization's network?
- Does this occur after clearing your browsers' cache and cookies?
- Is the most-recent version of your web browser installed? If not, does this behavior occur after updating your web browser version?
- If you are using Chrome, if set yourself to Incognito Mode, does this behavior still occur? If you are in Incognito Mode, if you remove Incognito Mode, does this behavior still occur?
- If you are using Firefox, if you set yourself to Private Mode, does this behavior still occur? If you are in Private Mode, if you remove Private Mode, does this behavior still occur?
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