Why are my applications published for resubmission not showing up in application history?

When looking in the IGAM application history you may see that the application record does not update with the resubmission date or allow you to cancel the resubmission from this location.

Article Number: 103454

Products:

GIFTS_Online

Depending on how the application was published for resubmission it will be tracked different inside of the GIFTS Online application. If you publish an application for resubmission directly from a request record it will be tracked in an associated activity record and will not update the IGAM history.

To access the activity, start by opening the request record. On the bottom left you will see activities. Select activities to see all activities associated with this request. One of the activities will be labeled "Request for resubmission"

If you publish an application for resubmission while considering applications it will be tracked in the Application History inside of IGAM.

Environment

Browser Firefox;Internet Explorer

Affected Product Gifts Online

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