Why are my applications published for resubmission not showing up in application history?

When looking in the IGAM application history you may see that the application record does not update with the resubmission date or allow you to cancel the resubmission from this location.

Article Number: 103454

Products:

Blackbaud_Grantmaking

Depending on how the application was published for resubmission it will be tracked different inside of the GIFTS Online application. If you publish an application for resubmission directly from a request record it will be tracked in an associated activity record and will not update the IGAM history.

To access the activity, start by opening the request record. On the bottom left you will see activities. Select activities to see all activities associated with this request. One of the activities will be labeled "Request for resubmission"

If you publish an application for resubmission while considering applications it will be tracked in the Application History inside of IGAM.

Environment

Browser Firefox;Internet Explorer

Affected Product Gifts Online

Was this article helpful?

Thanks for your feedback! Did this solve your issue?

Comments (optional):

Thanks for your feedback!

We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.

We’re sorry to hear that. Please tell us why.

I don't like how this works.

The answer is confusing.

The answer didn't match what I was searching for.

Additional Comments (optional):

Thanks for your feedback! If you need assistance, click Chat with Support below.

Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.

Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.

Thanks for letting us know. We'll work on updating the search engine to return more relevant results.

Blackbaud Community

Connect and collaborate with fellow Blackbaud users.

Chat with Support

Chat with our experienced staff to receive help right away.

Connect

The Blackbaud team is online and ready to connect with you!