Error: Please specify a valid URL - When adding an email link in Email Marketing

When attempting to add an email to the contents of an email in Email Marketing in Online Express, the error, Please specify a valid URL, will appear.
UPDATE: This has been resolved with the 10/24/16 release of Online Express.  If you are still experiencing this behavior, please manually recreate your email.

In the meantime, we can accomplish this by doing the following:

1. Navigate to Email marketing in Online Express
2. Click on an email draft or click Create a new email
3. In the content editor, click “Edit” in the area you want to add the hyperlink
4. Highlight the text you want to use for the hyperlink
5. Click the Insert Hyperlink icon
6. Click the Email address option in the Create link window
7. In the Email address field, type mailto:[the desired email address] 
8. Click Apply
9. Click Apply
10. Make any other desired changes
11. Click Save & continue

Environment

 Blackbaud Online Express

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.