Text is oversized or cut off for certain fields on constituent and gift records

Text on menu bars and other elements may appear cut off or oversize regardless of the display settings used on the workstation.  For example, on a gift record, the Letter code drop-down would not exist but the field is present.

This occurs for all users on the specific workstation and known to occur on workstations or laptops using on-board Intel HD graphics display adapters.

Blackbaud has determined this is a known issue with the Intel Graphics chipsets and is known to occur on workstations or laptops using on-board Intel HD graphics display adapters. Please reach out to Intel support for assistance.

Alternate workaround
For the meantime, install a different graphics driver to resolve the issue on the workstation. 

Steps to Duplicate

1. Login to RE on affected workstation
2. Go to Records> Gifts> open a gift record
3. Letter code is missing to select

Environment

 Known to occur on workstations or laptops using on-board Intel HD graphics display adapters.
 Raiser's Edge

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