Why are transferred students in Education Edge showing in both classes in onCampus

When a Student is transferred/dropped from a class and added to another, both classes show the enrollment in ON.

Article Number: 103820

Products:

Connect_Education_Edge
Registrar_s_Office

This occurs if the Schedule changes in the Education Edge are not tracked. Connect EE uses the logged changes to remove the student from the previous class.

In the Education Edge, go to Configuration > Academic Year > edit Academic Year and School > Edit Session > Mark “track scheduling changes”.

Note: only changes made after this is enabled will be reflected in onCampus. Changes made prior will have to be changed manually in onCampus.

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