Error: Something went wrong: This error has been logged. Error: [xxxx]-when provisioning (signing up for) Online Express

When users hosted by Blackbaud attempt to provision Online Express, they receive: Error: Something went wrong: This error has been logged. Error [####]
Contact Support and reference this article.

Steps to Duplicate

  1. Log into Hosting Services.
  2. Log into Raiser's Edge.
  3. Navigate to Online Express.
  4. Click on Get Started.
  5. Enter in Site ID number and Email address. 
  6. Click OK.

Environment

 Blackbaud Online Express

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