Users may receive a server application error or runtime error when trying to access email functionality in Netcommunity. If the custom error page is setup they may see this error: System.InvalidOperationException Compiler executable file C:\Windows\Microsoft.NET\Framework64\v4.0.30319\vbc.exe cannot be found.
Log out of NetCommunity and Log back in
Attempt to perform the function with a different username to determine if this is user specific
If the error persists and Blackbaud hosts your NetCommunity, Click Chat with Support and reference this article. Please be prepared to share the following information with Support:
Username and Password to access the NetCommunity website