Customers want to know how to break the integration with Raiser's Edge and Luminate Online (RELO) if they are no longer using one or both of these solutions. Additionally, they may need to know what the process would entail for turning off the RELO Integration. How do clients remove the plugin or uninstall the plugin?
Disabling the RELO integration is a permanent process that disables all functionality of the plugin including record links and the bi-directional sync of data. If your organization determines you no longer want to use this integration please reach out to your Blackbaud account manager to begin the process.