The Recognition field is stored on the Account Settings page of an account. There are four values for Recognition:
  • Use Account Name
  • Anonymous
  • No Recognition
  • Custom
If you want to import recognition information, your file needs to include two fields: Recognition Type and Recognition Name. Recognition Type refers to the values for Recognition (listed above). Recognition Name refers to the Custom name you want to use, so it is only needed if the Recognition Type is Custom. Please see the screen shot below for an example of the different formats.

User-added image

Important Note: If your file contains a Recognition Name but the Recognition Type is set to something other than Custom, the Recognition Name will still import and appear on the Constituent's Home page Recognition tile. For example, if line 5 for Lorainne Smith in the screen shot above had a Recognition Name listed as "Lori Smith" then her Recognition tile will have a Default Recognition Name as "Lori Smith" as shown in the screen shot below. If you do not want to import a Custom Recognition Name, leave that cell blank for lines in the file that are not Custom.

User-added image

If you've imported a Recognition Name for a Recognition Type that is not Custom, you can remove that value by going to the Account Settings page > Change Recognition > Continue > Save And.