Error message when trying to update an installment schedule: “The installment schedule begins date cannot be after the first installment date.”

When attempting to edit an existing recurring gift you may receive the follow message: " The installment schedule begins date cannot be after the first installment date"
Ensure the installment schedule date on the recurring gift is on or before the date of the actual first installment

Steps to Duplicate

1. Go to the Revenue tab.
2. Use Transaction search and locate a recurring gift.
3. Edit the Recurring Gift.
4. Press save.
5. Note the message "The installment Schedule begins date cannot be after the first installment date."

Environment

 Blackbaud CRM
 4.0
 4.0.158

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.