A compliance or vulnerability scan of my NetCommunity website is failing for one or more reasons

A compliance or vulnerability scan for my NetCommunity website is failing for one or more items.
If your NetCommunity site is hosted by Blackbaud:

Make sure you have a copy or PDF of the full scan report and Click Chat with Support and reference this article.  We can help evaluate the scan report and determine the next actions.

If your NetCommunity site is NOT hosted by Blackbaud.

Blackbaud cannot speak to or help troubleshoot a scan failure rooted in an on-premise environmental condition or issue; we can only speak to the product.  Make sure you have a copy or PDF of the full scan report and Click Chat with Support and reference this article.  We can help evaluate the items and speak to the NetCommunity product.

Environment

 Blackbaud NetCommunity

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.