Error: RE7 has stopped working - when merging Letter from Action or Gift record for one constituent

When clicking the Word icon to merge a letter on Gift or Action record, users may receive the following error: Error: RE7 has stopped working. This may occur if the constituent linked to the Gift or Action is marked as Inactive or Deceased.
Unmark the Invalid and/or Deceased checkboxes on the Bio 1 tab of the Constituent record. 

Or

Opt to include Deceased individuals in Mailings:

1. Select Config.
2. Select Business Rules.
3. Select General.
4. Under "Exclude deceased individuals from...," unmark Mailings.
 

Steps to Duplicate

1. Open a gift record.
2. On the Gift tab, click the Word Merge icon to merge the letter. Error message appears.

Or

1. Open an action record with Category=Mailing, Email, or Task/Other.
2. On the General tab, click the Word Merge icon to merge the letter. Error message appears.

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