Acknowledgement process is not producing any letters.

When running Acknowledgement processes a specific process may not produce any letters.
Rebuild the Acknowledgement Process from scratch and retest, note the issue is resolved.

Steps to Duplicate

1. Navigate to Marketing and Communications.
2.Under Donor relations, select Acknowledgments.
3. Go to the Acknowledgments tab.
4. Select an Acknowledgment process and start the process.
5. Not no records are processed.

Was this article helpful?