Error: Unable to cast COM object - When Processing Gifts

Users may receive this error when attempting to process gifts in the NetCommunity Plugin or Online Express, "Error Unable to cast COM object of type 'Blackbaud.PIA.RE7.BatchData.CBatchTempClass' to interface type 'Blackbaud.PIA.RE7.BatchData.CBatchTemp'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{C51AC40F-BEBE-459F-A7B1-3C699A279948}' failed due to the following error: No such interface supported (Exception from HRESULT: 0x80004002 (E_NOINTERFACE)).

Screenshot of error
Repair the Raiser's Edge application on the workstation or application server processing the gifts.

How do I install, update, or repair a workstation (includes video demo)


 Raiser's Edge

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