When attempting to make a backup using the Perform Backup feature in the Blackbaud Management Console, the error - The system cannot find the path specified. (Exception from HRESULT: 0x80070003) appears.
Some anti-virus applications can interfere with the operation of the Blackbaud Management Console's backup process. To correct this, set an exception in your anti-virus software to the C:\Windows\System32\Tasks folder.
Note: Please contact the appropriate software vendor or IT professional for assistance with this process or issue, which is beyond Blackbaud's scope of support.