Queries timing out when recurring gifts added

 New Queries of Revenue Application type are timing out when RG is added causing a grey screen. 
We are currently evaluating this issue and will update this article when we have more information
 

Steps to Duplicate

 
Steps to duplicate:
1.  Add Ad-hoc Revenue query
2.  Add a include records where: Recurring Gifts\Recurring Gift details\pick a attribute\Value is not blank
3.  Click Save.
4.  Notice gray screen (tried multiple browsers.. IE, Firefox, Chrome)
5.  You can refresh the screen and changes will be saved, but you have to refresh the entire window.

Environment

 Blackbaud CRM
 4.0
 4.0.163

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.