The utility will have a list of all users who are logged into FIMS.
There may be a user who did not disconnect properly from the database and thus is taking up a license when they should not be or someone has gone for the day and locked their computer before closing FIMS.
To disconnect a user:
- You can click on the user to highlight them
- Click on the Disconnect User button.
- This process may take 5-10 minutes to complete at the server, so be patient.