Default Designation for an Appeal does not does not auto-populate in the Designation field in Enhanced Revenue Batch

When entering in an appeal in Enhanced Revenue Batch and tabbing over into the designation field, the default designation on the appeal does not auto-populate in the drop-down. It is, however, available in the drop down list to be selected.
We are currently evaluating this issue for a fix in a future release.

Steps to Duplicate

1.  Log into CRM as a non-admin user with a system role that has rights to create revenue batches

2.  Go to Batch Entry\Add an Enhanced Revenue batch

3.  Enter in the constituent, amount, date, revenue type of payment, application-donation

4. Type in the name of the Appeal and hit the tab button to tab into the Designation field

5.  Note that the Designation field remains blank, however, if you click the down arrow in the field, you will see the default designation on the appeal there to be selected.

Environment

 Blackbaud CRM
 4.0
 4.0.163.0

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.