In Work Center users can view constituents in the Needs Attention section of the Overview tab to see which records may need follow up. Users would like to know how these constituents are sorted.
Currently, the sort is a random order of constituents in your Work Center with tags that need attention. It's designed to review donors and situations who may need follow up. No priority is given and the list will randomize each time we access the Needs Attention section n the Overview tab.