Communication templates can be highly customizable. In the template different font families and formats can be chosen, as well as if the words should appear underlined, bolded, or italicised.
Adobe Acrobat has a set list of fonts that can be italicised. The following font families in eTapestry will appear in italics in Adobe Acrobat: Arial, Courier, Georgia, Helvetica, Palatino Linotype, Sans Serif, Times New Roman, Trebuchet, and Verdana. Font Families Arial Black, Comic Sans, Impact, Lucida Console and Unicode, and Tahoma cannot show in italics.