The sign in button does not show on Member Only webform

The sign in button will show on member-only forms to allow patrons to sign-in, in order to attend member-only events. On some member-only webforms, the sign-in button to purchase a membership may be missing.
The Sign in button for Member-Only forms will appear in addition to the Sign in / Register buttons that you see in the top right corner of your web forms.
User-added image

To ensure that the Sign in button appears on Member-Only Web Forms, we can check the following settings:
  1. Make sure you are using a Responsive Layout
    1. Web > Page Designer
    2. Select a layout that is Responsive
  2. Make sure the checkbox is marked for a sign in button
    1. Event Registration Forms (Pre-Registered Programs): 
      1. Click Web > Manage Event Registration Forms
      2. Expand arrow for event 
      3. Click Options
      4. Mark the check box to Include sign in button to verify eligibility
      5. Click Save
    2. Program Forms (Scheduled Programs): 
      1. Click Web > Manage Program Forms
      2. Expand arrow for event 
      3. Click Options
      4. Mark the checkbox to Include sign in button to verify eligibility 
      5. Click Save
  3. Make sure Registration is enabled for Web Forms
    1. From Web > Select User Registration Settings
    2. In the General Section > Check Enable Registration
Note: If registration is enabled, and you do not see the sign in/register button on your web for please reference this article: I no longer see the sign in button in responsive web forms
  1. Make sure you are opening the page in a web form you are not logged in to
    1. Open Page in an Incognito Window OR A separate browser that isn't logged in to Altru OR Select Sign Out on the top Right corner of the page 

Steps to Duplicate

Program Forms (Scheduled Programs): 
  1. Click Web Manage Program Forms
  2. Expand arrow for event 
  3. Click Options
  4. Mark the checkbox to Include sign in button to verify eligibility 
  5. Click Save
  6. Navigate to the Web Form, see that the sign in button does not appear

Event Registration Forms (Pre-Registered Programs): 
  1. Click Web Manage Event Registration Forms
  2. Expand arrow for event 
  3. Click Options
  4. Mark the check box to Include sign in button to verify eligibility
  5. Click Save
  6. Navigate to the Web Form, see that the sign in button does not appear

Environment

 Altru Arts & Cultural

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