If you know your current password and would like to change it:
  1. Log into the BBMS Web Portal
  2. Hover over Welcome XXXXX at the top
  3. Click Credentials
  4. Enter your current password
  5. Type the desired password
  6. Confirm the new password
  7. Click Save
If you are unable to log in and need a password reset for your user account please work with your BBMS Administrator and follow steps listed here How to Unlock or Reset a User Account Password for the Blackbaud Merchant Services (BBMS) Web Portal