If we know the current password and would like to change it:
  1. Log into the BBMS Web Portal at https://bbms.blackbaud.com/
  2. Hover over Welcome in the top right corner
  3. Click Credentials
  4. Enter the current password
  5. Type the desired password
  6. Confirm the new password
  7. Click Save
If unable to log in and need a password reset for the user account please work with the organization's BBMS Administrator and follow steps listed here How to Unlock or Reset a User Account Password for the Blackbaud Merchant Services (BBMS) Web Portal