Merchandise Inventory number incorrectly adjusted after batch

After committing a batch for a merchandise shipment you may notice that the quantity of the merchandise item is incorrect leading to incorrect numbers on your reports
If you run into this issue please Chat with Support and provide the following information:
  • Name of the merchandise item
  • Batch number

Steps to Duplicate

  1. Click merchandise > update inventory > add
  2. Change the batch template to Merchandise receiving batch and click save
  3. Enter the information for the merchandise item and commit the batch
  4. Click merchandise > merchandise search > search for and select the merchandise item
  5. Click on the history tab of the merchandise item and see that the ending inventory is incorrect

Environment

 Altru Arts & Cultural

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