Email services are disabled after upgrading service packs

After an upgrade, the email services in CRM > Administration > Configuration > Email Proccesses are disabled.

Article Number: 104753

Products:

  • Blackbaud_CRM
  • Blackbaud_Internet_Solutions
After upgrading, it is recommended to check Administration > Configuration > Email Services and make sure that the email processes are all enabled as part of the post-upgrade process checks.

Environment

 Blackbaud CRM

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