- Edit the email.
- Highlight the merge field.
- Select the Formatting tab in the WYSIWYG editor and select the font size, font color, and font family you would like to set for this field.
- Click to Save.
Otherwise, you would either need to:
- Remove all formatting from the message
- Create a brand new message from scratch
- If you have an existing template, you could create a new message from the template.
- If none of these options will work for you, then we could loop in our design team to review it further. How do I fix design issues with my site?