Review the following until resolved:
  • In The Raiser's Edge, confirm the query's name. Under Query, click the binoculars beside Quick Find to search by that name to ensure the query appears in search results.
  • Ensure that a constituent query is being used by opening the query in The Raiser's Edge and looking at Tools > Query Options. If it's a Individual or Organization query, change the type to a Constituent query type.
  • If another user is having trouble finding the query, ensure the query is set to Other users may run this query at Tools > Query Options.